New Service Setup

To establish new service you can go in person to the Utility Billing department at the Miramar City Hall located at 2300 Civic Center PL or the East Multi-Service Complex located at 6700 Miramar Parkway. City offices are closed on Fridays. Business hours are Monday through Thursdays from 7:00 a.m. - 6:00 p.m. All new accounts are required to fill out the New Account Application(PDF, 778KB).

Electronically Signed Documents

We are unable to verify documents that are electronically signed. If you are using documents with this form of signature you MUST provide proof that the signature is valid. Proof can be in the form of a signed note\letter and a copy of the signer’s driver’s license or certificate of authenticity.

Residential Services

If you purchased a residential property, serviced by a 5/8-inches meter, you must bring the physically signed fully Executed Closing Disclosure/Settlement Statement (HUD-1) or Recorded Warranty Deed, photo identification (driver’s license or state ID), deposit of $125 and a new account set up fee of $25.

Rental Property Services

If opening an account for a single unit, residential rented property, serviced by a 5/8-inches meter, the tenant must bring to our office, an original signed lease, photo identification (driver’s license or state ID), and a deposit of $250 and a new account set up fee of $25.

For meters greater than 5/8-inches, the deposit amount varies based on size of meter. The multi-unit deposit is based on the number of units times $125.00. Please contact Customer Service at 954-602-HELP (4357) or email wbcustomerservice@miramarfl.gov, your question for deposit amounts. A new account set up fee of $25 is applicable for all accounts.