Water Billing Division

You can access new service information on the New Service Setup page.

You can access information, forms, and instructions on how to close your account on the Closing Your Account page.

If your property is going to be vacant for more than 60 days at a time, you can request for suspend service. The city will disconnect the water source at the meter. Once there is no consumption registered, the sanitation fee will be deducted from your minimum service charge. Once the meter registers water usage, the sanitation fee will be reinstated. There is a $50 service fee for suspending service. To request suspend service you can do it in person at the City Hall or over the phone at 954-602-HELP (4357).

If you have no running water in your home, first check your main house shut-off valve to make sure it is open to full capacity. If the valve is open and you still do not have water, check Customer Service at 954-602-HELP (4357) to verify that your account is up to date. If your account is up to date, please advise the Representative that there is no running water at your residence.

There are a number of causes for discolored water. You can read why it may be occurring and find out how to fix it on the Discolored Water page.

The Customer Service Center provides 24 hour emergency service to all Miramar residents. To report leaks or interruption in water service, please call 954-602-HELP(4357) for assistance.

If your sinks, tubs, or toilets are overflowing, you may be experiencing a sewer backup in your home. The customer service center provides 24 hour emergency service and can be reached at 954-602-HELP(4357).

There are many reasons that may cause a resident’s bill to be higher than normal. Read about those reasons and how to fix it on the High Water Bill page.

No water pressure in your home could indicate a few different things. Read how to find out what is causing it and how to fix it on our No Water Pressure page.

Please send an email to wbcustomerservice@miramarfl.gov or call customer service at 954-602-HELP (4357).

Please visit our High Water Bill page.